How do smart lockers help reduce urban traffic congestion?

By consolidating last-mile deliveries at strategically located smart locker points, the number of delivery vehicles circulating in urban areas is significantly reduced. This decreases traffic congestion, lowers CO2 emissions and contributes to more sustainable urban mobility.

What citizen services can be offered through smart lockers in a smart city?

Columat smart lockers can be used to deliver administrative documents, collect parcels, return library materials, exchange keys, manage municipal assets and provide any other citizen service that requires a secure, accessible 24/7 collection or deposit point.

How are smart locker networks integrated into existing smart city platforms?

Columat Manager has open APIs that allow integration with smart city management platforms, urban mobility systems and municipal service applications. The Columat technical team manages the complete integration with the city's existing digital infrastructure.

Can multiple operators share the same smart locker network in a city?

Yes. Columat's multi-operator model allows different logistics operators, public administrations and service providers to share the same locker infrastructure, maximising the utilisation of each point and reducing the total number of urban installations needed.

Are Columat smart lockers designed for outdoor urban environments?

Yes. Columat outdoor locker units are designed to withstand urban weather conditions, including rain, direct sunlight and temperature variations. They are built with vandal-resistant materials and meet the IP protection standards required for public outdoor installations.

Smart Lockers for Smart City and Urban Logistics Infrastructure

THE CHALLENGE

Cities require smarter delivery and service infrastructure

Urban environments face increasing pressure from growing e-commerce, tourism flows and changing citizen expectations. Cities need connected systems that structure these exchanges while improving urban efficiency.

Without structured infrastructure, this leads to:

Increased traffic caused by repeated delivery attempts

Limited access to public services outside opening hours

Congestion in urban delivery routes

Lack of infrastructure for tourism services such as luggage storage or key exchanges

After Columat

Before Columat

THE SOLUTION

A CONNECTED URBAN INFRASTRUCTURE

Columat provides a decentralized infrastructure layer that enables cities to digitize delivery, pickup and service exchanges across public environments. By combining Smart Lockers, monitoring software and system integrations, municipalities and urban operators can create distributed service points that support citizens, tourists and local businesses.

CITIZEN SERVICE
ACCESSIBILITY

Provide autonomous access to services such as parcel pickup, food collection or luggage storage across the city.

SUPPORT FOR
LOCAL COMMERCE

Enable digital Click & Collect solutions for municipal markets and local retailers.

SUSTAINABLE URBAN
LOGISTICS

Reduce traffic and emissions through consolidated delivery points across urban areas.

REAL-TIME INFRASTRUCTURE
VISIBILITY

Monitor system activity, exchanges and usage across city-wide locker networks.

Platform integrations

Hermaneus

Zitycard

Atlantis Tenerife

Applications

Smart Lockers Applied Across Urban Environments

Municipal Markets

Enable digital Click & Collect infrastructure for fresh products, allowing customers to collect purchases outside traditional market hours.

Tourism
& Hospitality Areas

Provide secure luggage storage and key exchange services for tourists and short-term accommodation.

Urban Delivery Zones

Deploy locker hubs as neutral delivery points to reduce last-mile traffic and improve logistics efficiency.

Use cases

KEY SMART CITY USE CASES

Click & Collect

Digitize local commerce by enabling autonomous pickup of fresh products outside opening hours.

Temperature-controlled

LOCKER HUBS

Create urban delivery consolidation points that reduce traffic and optimize logistics routes.

PUDOs

COLD CHAIN

Maintain product integrity for fresh and frozen goods through temperature-controlled compartments integrated into pickup flows.

LOCAL COMMERCE

Secure STORAGE

Ensure safe, controlled and fully traceable storage of valuable items, sensitive materials and personal belongings through secure, automated lockers.

BAGGAGE

KEYS

RETAIL STATS

MEASURABLE URBAN IMPACT

Connected infrastructure improves urban efficiency, citizen convenience and sustainability.

-47%

Failed delivery attempts in urban areas

+25%

Boost to local commerce and municipal markets

+40%

Greater access to urban services 24/7

-28%

Logistics congestion in urban areas

How do Smart Lockers work in a city or public space?

In smart-city and tourism settings, Columat Smart Lockers provide luggage storage, click & collect of local products and neutral parcel pickup points (PUDO) in public spaces. The user books and pays per use and accesses the Smart Locker 24/7 with a code. It is a service that improves access to the city and increases the availability of urban services by around 40%.

How is the user charged for using the Smart Locker?

The Smart Locker integrates payment terminals (POS) and bookings, so the end user pays per use (for example, a storage fee). Columat Manager handles bookings, access and payments, and gives the space operator real-time visibility of usage and the revenue generated.

What is the business model of a smart-city Smart Locker project?

Unlike other sectors, here the Smart Locker is designed to generate revenue in its own right rather than to save operating costs. The model is a hardware purchase plus a software subscription with payment integration; the return comes from the fees end users pay for the service. The space operator monetises a high-footfall location.

What kinds of spaces are Smart Lockers suitable for?

They suit spaces with high visitor turnover: tourist areas, airports, stations, exhibition venues and municipal markets. In these settings the footfall justifies the pay-per-use revenue model, and the Smart Locker solves a real need, such as storing luggage or collecting a local purchase.

Do Smart Lockers reduce failed deliveries and urban logistics congestion?

Yes. As neutral pickup points, Smart Lockers consolidate deliveries that would otherwise fail at the doorstep, reducing failed deliveries by around 47% and the congestion linked to urban distribution. This contributes to more efficient and sustainable city logistics.

Smart Lockers for Smart City

Build a network of connected urban services