Smart lockers to solve the problems of your company or e-commerce. This blog will help you.
Did you know that Black Friday leads to massive expenses in company receptions?
There are thousands and thousands of orders per day during these dates that make the logistics of these companies difficult. This causes them to have much more work than they can supply.
Returning to the subject of Black Friday, we have all at one time or another been able to see the chaos it causes logistically speaking, the endless queues created, etc.
And surely at least once we have made an online purchase in these dates of offers, sales and promotions and we have had to go to the store to pick up our order.
For those companies that aim to offer a simple shopping experience and guarantee the best personalized customer service, as well as contributing to the non-emission of polluting gases (such as delivery trucks); we have the solution that saves queues in the store, among other things: THE SMART LOCKERS, or as we like to call them: the “Smart Lockers”.
One with a fixed point where the logistics team could deliver all packages (A) and another company that did not have such a delivery point (B).
In company A we can see that everyone who has placed an order travels to the collection point without queuing, without collapsing stores and helping to solve the last mile problem.
The last mile is the journey that the logistics team must make with the packages from the moment they leave the warehouse until they are delivered to different points in the city to their final customer.
This concept is interesting, as it helps the logistics team to cut down on labor, is beneficial for keeping pollution levels low and promotes the development of smart cities (thanks to the implementation of lockers).
On the other hand, in the case of company B, we observe that the person who has placed an order goes to the store to pick it up.
Contrary to company A, these customers would be contributing to longer queues in the store, more work, less personalized treatment by the store workers due to lack of time, etc.
We can see that in this case, without a collection point, all subjects lose out and it makes good store management more difficult (especially on dates such as Black Friday, Christmas campaigns, etc.).
Digitization to provide a better service and something that differentiates them is a reality.
Maybe your company is no longer in time to install a collection point for Black Friday, but if you've made it this far and have seen an opportunity to add value to your business, don't hesitate to order your lockers before the Christmas campaign!
