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Smart Logistics for Healthcare Giants: How J&J Optimized its Physical Logistics Management with Columat

Johnson and Johnson Smart Lockers installation in Madrid offices
Employees

140000

INDUSTRY

Corporate Office

USE CASE

Parcel management

CLIENT FROM

2024

“With Columat we have transformed internal physical management into a traceable and scalable infrastructure, naturally integrated into our daily operations."

Marta

Global Workplace Manager

THE CHALLENGE

Manage complex physical flows safely and efficiently

In a large-scale corporate environment, where technical, scientific, and administrative teams operate in parallel, managing physical objects becomes a constant challenge.

For years, these exchanges have relied on overcrowded reception areas and manual processes—a model poorly aligned with the agility, traceability, and autonomy demanded by a global company like Johnson & Johnson.

When internal logistics slows down teams, internal physical flows affect multiple areas:

01

External and internal parcels accumulated at reception

01

Departmental briefcase dependent on specific individuals

01

Constant interruptions to IT, Facility or Administration teams

01

Exchange of sensitive documents without digital traceability

The result wasn't just operational inefficiency. It was wasted time, a lack of control, and a less-than-ideal internal experience for the employees themselves.

THE RESULT

Greater autonomy for teams, less operational friction, and total control of critical exchanges.

Strategic benefits and measurable KPIs

+25%

Perception of space quality

-39%

Time spent on physical tasks by management staff

-79%

Parcel congestion in common areas

100%

Digital traceability and audited access

Man interacting with an automated Columat Smart Locker in a modern office building lobby
THE SOLUTION

Smart Lockers as corporate infrastructure

The implementation of Columat's Smart Lockers enabled Johnson & Johnson to transform its internal physical inventory management into an automated, traceable, and always-available system. The lockers began functioning as a central exchange hub, covering various use cases:

Interdepartmental briefcase

Exchange of documentation, equipment or materials between areas without overlapping schedules.

Internal and external parcel delivery

Autonomous reception and collection of packages without overloading the reception area.

CONCLUSION

A strategy designed to scale

Johnson & Johnson's experience demonstrates that operational efficiency doesn't always depend on large, visible transformations. Sometimes, the real impact lies in streamlining the invisible.

With Columat, Smart Lockers become a key component of the corporate ecosystem: a solution that connects people, spaces, and physical processes with the same digital logic that already governs the rest of the organization.

Smart Locker Columat in Johnson&Johnson Offices
Use cases

SOLUTIONS APPLIED AT

Johnson & Johnson

Columat Smart Locker integrated in a modern corporate office with minimalist design

CORPORATE OFFICE

Headquarters
Workplaces
Digitize delivery, asset management and internal exchanges across your corporate offices. Columat structures these processes into a secure and traceable system that eliminates manual tasks and improves the operational efficiency of your offices.
SEE INDUSTRY
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